Send Review Emails to Fulfilled / Unfulfilled Orders

Fulfilled Orders

This is a default setting but did you happened to click the box or it magically unchecked by itself which we hope that will not be the case (crossed fingers), you can enable this function.

  • Settings -> Product Review -> Review Email Options -> Only Fulfilled Orders
  • Check the box ‘Only Fulfilled Orders’ 
  • Click ‘Save’ button on the bottom of the page

Unfulfilled Orders

We do not encourage you to do this as we are achieving to get reviews base on customers’ whole shopping experience; navigating through your website, completing a purchase, receiving products and using them. By doing so customers have nothing much to share their experience and thoughts.

  • Settings -> Product Review -> Review Email Options -> Only Fulfilled Orders
  • Uncheck the box ‘Only Fulfilled Orders’ 
  • Click ‘Save’ button on the bottom of the page

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