Klaviyo + Stamped.io
With Klaviyo Integration, you'll now be able to create an automation email to target specific customer groups based on their recent user-content submission.
For example, you can send a 'Thank You' email to the customer for a positive review, or, an 'Apology' email if the customer submitted a negative review.
In This Guide
- Activating The Integration
- Possible Tracking Events
- Creating a Segment to Filter for Tracking Events
- Sending Reminder Emails Using Klaviyo
Activating The Integration
- In Klaviyo Settings, find and copy the Public API Key / Site ID:
- Paste the API Key in https://go.stamped.io/v3/#/settings/apps/klaviyo
- Save and done.
When a new review is received after the integration has been enabled, a "Custom Event" will be created in the Customer's Klaviyo profile.
Possible Tracking Events
These tracking events will be pushed to Klaviyo customer's profile:
Creating a Segment to Filter for Tracking Events
You can create a segment in Klaviyo to group the customers according to the events (customers who submitted positive review in one segment, negative review in another etc.)
- Head over to Lists & Segments under the left menu:
- Create a new segment:
Select "What someone has done (or not done)" under the definition drop-down list, which filters for tracking events:
Search for Stamped.io's tracking events, which will be under the API category:
Fill up the rest of the details for the segment as required.
Here's a detailed guide from Klaviyo on creating a segment: https://help.klaviyo.com/hc/en-us/articles/115005237908-Create-a-Segment
Sending Reminder Emails Using Klaviyo
You can now send out reminder emails using Klaviyo with the following guide: https://help.stamped.io/article/184-send-review-requests-using-email-marketing-apps