Review Request Email Sequence

Review Request Sequence is the list of emails that the customers would receive when sends the email to request for review.

Sequence #1 is the first email that gets sent to customers, followed by Sequence #2, Sequence #3, etc.

Additional emails in the queue will only be sent if the customer hasn't written a review yet.

So this is how it works:

  1. First sequence is sent to customers 14 days after fulfillment
  2. If customer hasn't written the review, within 7 days, the second email from sequence #2 will be sent to the customer 

Note: The number of days can be updated in Settings in the "Send X days after Sequence #X"

Why is adding more Sequence Important?

You can add up to 3 additional sequences (excluding sequence #1), this ensures that you can reach out to customers who have missed your email previously, and hence increasing the chances of conversions.

The best part is, you can even have a different email subject, message, schedule, and layout for each sequence, so you can easily do an A/B tests to find out which combination works best for your target audiences.

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