Aftership + Stamped.io
With the integration with Aftership, review emails will be sent out accordingly once the delivery status of the order is updated to "delivered", providing a more accurate method of sending out review emails.
In This Guide
- Setting Up The Integration
- Changing Interval Of The Integration
- Adjusting The Email Sequence Interval
Setting Up The Integration
- Copy the Webhook URL from the following link: https://go.stamped.io/v3/#/settings/apps/aftership
- Paste the URL in the Webhook settings in Aftership.
Here's the documentation from Aftership to locate the Webhook field:
- Check the 'Delivered' status.
Changing Interval Of The Integration
The Aftership integration will update the review email of the relevant order in the queue to be sent 1 day after the order has been notified as "delivered".
To change this interval, you will simply need to add "?interval=x" to the tail-end of the webhook URL, where x is the number of days you would like the email to be sent out after the status of the order has been updated to "delivered".
For example: https://stamped.io/api/plugin/aftership/webhook/stamped-io.myshopify.com/pubkey-tSlrG7W7O254767pNUAmE7vAm3q67a ?interval=3
The above webhook will trigger review emails to be sent out 3 days after the order has been delivered.
Adjusting The Email Sequence Interval
We suggest setting the interval of the review email sequence to be sent 30 - 40 days (based on your preference) after the order is placed, which serves as a fallback in any case that the "delivered" status didn't get notified for any reason: https://help.stamped.io/article/73-reviews-change-the-number-of-days-to-wait-before-sending-review-emails-to-customers