Reviews - Change the Email Frequency

Wish to minimize sending repeated review emails to customers? You can now adjust the frequency of the review emails sent to individual email addresses in the dashboard.


In This Guide


Adjusting The Email Frequency

  • Head over to Settings - Customize - Reviews - Options


  • There are five settings to choose from:
    • Send for new order => Review email will be sent for every new order for all email addresses
    • Send for only 1st order => Review email will be sent only to the 1st order for every email address
    • Send only once for each product => Review email will be sent for every new order until a review is received for the email address
    • Skip 1st order, send for 2nd order onwards => Review email will be sent only for the 2nd and subsequent orders for the email address
    • Skip the product when a review has been submitted before => Review email will not be sent for a product once a review for it has been submitted
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