Getting Started - BigCommerce

You've taken the first step time to start your User-Generated Content (UGC) journey.

In just a few steps we can make it happen together.

When using Stamped.io in BigCommerce, you'll need to install our review widget which will replace the BigCommerce's Native widget.


Using BigCommerce's Native widget

We recommend using Stamped.io Review Widget as it comes with more functionally such as Bar Graph (breakdown of star ratings), Sorting buttons, Verified Buyer, Share Links and etc, and you'll only need to manage your reviews in 1 app. 

To preview:
https://www.gatomall.com/products/bellroy-elements-phone-pocket-i6-i6s-1

Firstly, you'll need to import all your existing reviews into our app. Simply install the export app to export the reviews. Using the exported review file, follow the guide here to import your reviews into our app.


Using Stamped.io Reviews Widget

There are multiple benefits of using Stamped.io widgets, such as Q&A, Review Photos upload and more. To proceed with setting up Stamped.io Reviews, simply follow the installation instructions below:

Disable BigCommerce's Native Review Widget & Review Request Emails

Disable BigCommerce's widget

  1. Go to Advanced Settings › Comments.
  2. Select Built-in (or your third-party review system), then Save. Click the Built-in tab that appears along the top of the page.
  3. Check the box next to Product Reviews to enable the built-in system. To disable it, uncheck the box.
  4. Save your changes.

Disable BigCommerce's review request email

  1. Go to Store Setup › Store Settings and click on the Miscellaneous tab.
  2. Next to Product Review Emails, uncheck Product Email Reviews to disable reviews

Setting up for Blueprint Themes

1) Adding Stamped.io Scripts

  1. Go to Store Setup in BigCommerce Admin panel
  2. Click on Design
  3. Click on Edit HTML / CSS
  4. Find HTMLHead.html under the "Panels in Template" section
  5. Copy the following codes and paste it just before the "</head>" tag
<script> 
function myInit(){     
StampedFn.init({ 
apiKey: '##publicAPIKey##', // replace include # (hash)
storeUrl: '##storeUrl##' // replace include # (hash), without https:// (e.g. www.domain.com)
});
} 
</script> 
<script async onload="myInit()" type="text/javascript" src="https://cdn-stamped-io.azureedge.net/files/widget.min.js"></script>
<link rel="stylesheet" type="text/css" href="//cdn-stamped-io.azureedge.net/files/widget.min.css">

Note: Replace the  ##publicAPIKey## with your account's Public API Key (pubkey-xxxxxxxxxxxxxxxxxxxxxxxxx)
##storeUrl## should be without "http" or "/"

Here's a guide to finding the API Keys in Stamped Dashboard:
How-to: Find API Keys?


2) Adding the Reviews Widget

  1. Go to Store Setup in BigCommerce Admin panel
  2. Click on Design
  3. Click on Edit HTML / CSS
  4. Find ProductDetails.html under the "Other Template Files" section
  5. Copy the following codes and paste it at the bottom of the file
<script type="text/javascript">//<![CDATA[
var div = document.createElement("div");
div.setAttribute('id', 'stamped-main-widget');
div.setAttribute('class', 'stamped-main-widget stamped-style-borderless');
div.setAttribute('data-product-id',"%%GLOBAL_ProductId%%");
div.setAttribute('data-name',"%%GLOBAL_ProductName%%");
div.setAttribute('data-url', document.URL);
div.setAttribute('data-description',"");
div.setAttribute('data-image-url', "%%GLOBAL_ThumbImageURL%%");
if ($(".stamped-main-widget-placeholder").length) {
$(".stamped-main-widget-placeholder").append(div);
} else {
$("#ProductDescription").append(div);
}
//]]></script>

3) Adding the Reviews Badge

<span class="stamped-product-reviews-badge stamped-main-badge" data-id="%%GLOBAL_ProductId%%" style="display: inline-block;"></span>


Setting up for Stencil Themes

  1. Go to Storefront in BigCommerce Admin panel
  2. Click Script Manager
  3. Create a new script
  4. Choose the following options:
  5. - Location on page: Footer
    - Select pages where scripts will be added: All pages
    - Script type: Script

  6. Copy the following codes and paste it in the script contents:

    <script> 
    (function e(){var e=document.createElement("script");e.type="text/javascript",e.async=true,e.onload=myInit,e.src="//cdn-stamped-io.azureedge.net/files/widget.min.js";var t=document.getElementsByTagName("script")[0];t.parentNode.insertBefore(e,t)})();
    
    function myInit(){     
       StampedFn.init({ 
          apiKey: '##publicAPIKey##', // replace include # (hash)
          storeUrl: '##storeUrl##' // replace include # (hash), without https:// (e.g. www.domain.com)
       });
    } 
    </script>
    	
  7. For displaying of Stamped.io Reviews Widget, add this code in a new script:
    <script type="text/javascript">//<![CDATA[ 
    var div = document.createElement("div"); 
    div.setAttribute('id', 'stamped-main-widget'); 
    div.setAttribute('class', 'stamped-main-widget stamped-style-borderless'); 
    div.setAttribute('data-product-id',"{{product.id}}"); 
    div.setAttribute('data-name',"{{product.title}}"); 
    div.setAttribute('data-url', "{{product.url}}"); 
    div.setAttribute('data-image-url', "{{getImage product.main_image 'product'}}"); 
    document.querySelectorAll('.productView')[0].appendChild(div); 
    //]]></script>
    	
  8. For displaying of Stamped.io Rating Summary, add this code in another new script:

    <script type="text/javascript">//<![CDATA[ 
    var div = document.createElement("div"); 
    div.setAttribute('id', 'stamped-badge-widget'); 
    div.setAttribute('class', 'stamped-product-reviews-badge stamped-main-badge'); 
    div.setAttribute('data-id',"{{product.id}}"); 
    document.querySelectorAll('.productView-price')[0].appendChild(div) 
    //]]></script>
    	
  9. Note: Replace the  ##publicAPIKey## and ## storeUrl ## with your account's Public API Key (pubkey-xxxxxxxxxxxxxxxxxxxxxxxxx)
    ##storeUrl## should be without "http" or "/"
  10. Remember to save the settings!


Migrate Existing Reviews 

Do you have existing reviews from another provider? 

Please visit our for  Migration Guide details on importing the reviews into the Stamped Platform. 

Still need help? Contact Us Contact Us