Reviews - Enable/Disable Notification For New Review
Be the first to read new reviews from customers by turning on the notification feature ‘Send me an email when a review is received’.
In This Guide
Enabling Notification For New Reviews
- Settings - Customize - Reviews - Notifications
- Click on the button to enable "Send notification email when Review is received"
- Click ‘Save’ button on the right side of the page
You may also choose to have low rating reviews (1 – 3 stars) notification to be sent to a different email address. This feature allows your help desk to manage customer relation and that way there is a chance you will not lose a customer and might, in fact, win them back.
Note: If you have a different email address fill in the spaces as required, otherwise leave it blank.