How-To: Turn On / Off Email Notification Once there is a New Review?

Be the first to read new reviews from customers by turning on the notification feature ‘Send me an email when a review is received’.

Note: If you have a different email address do fill in space below ‘Email address’, otherwise do leave it blank.

  • Settings - Customize - Reviews - Notifications
  • Click on the button to enable "Send notification email when Review is received"
  • If you do not wish to receive an email, disable it
  • Click ‘Save’ button on the right side of the page

You may also choose to have low rating reviews (1 – 2 stars) notification to be sent to a different email address. This feature allows your help desk to manage customer relation and that way there is a chance you will not lose a customer and might, in fact, win them back.

Note: If you have a different email address do fill in space below ‘Email address for low rating (optional)’, otherwise do leave it blank.

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